Written by: Bob Picciano Open any business publication or digital journal today, and you will read about the promise of AI, known as artificial or augmented intelligence, and how it will transform your business. The fact is, AI will not only transform your entire business, whether you are in health care, finance, retail or manufacturing, but it will also transform technology itself. The essential task of information technology (IT), and how we measure its value, has reached an inflection point. ...
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