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Services Services

If you don't have a IBM Services Contract OR your OS level isn't supported IBM any longer OR paying unreasonable prices OR you just need a more reliable, experienced technical resource...

DON'T FRET!  Give us a call Toll Free (888) 682-5335 or use our Live Chat for assistance. If we don't have the answer, no one does. First 10 minutes are Free.  A la carte services are $165 per hour. Discounted rates are provided for project, long term contracts and prepaid blocks of hours.

  • We support for all current or prior version and release levels of the OS400 Operating System and IBM Licensed Programs
  • We support all older 9402 AS/400 models as well as current 9406 System i Model
    • Hardware Installation, Upgrades, and Trouble Shooting
    • Partitioning (LPAR)
    • Communications
    • OS400 Upgrades
    • Data Migrations
    • Security
    • Performance
    • Sizing
    • Network
    • OS and Software
    • Programming & Projects
    • Training & Consulting

Support services can also be delivered using Citrix's GoToMeeting online meeting services at no extra charge (requires an Internet connection). Services provided have a 1 hour minimum. Support services are generally provided immediately upon request, but are subject to availability and normal business hours.

Support services required to be performed after normal business hours will result in a 25% uplift charge (normal business hours are M-F 8:30-5:30 EST) and may require advanced notice. Onsite services are quoted separetly.

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