CISCO Telephony - Voice, Data, & Video |
IP Telephony allows voice, data, and video to be transmitted over a simple single network infrastructure. These enterprise technologies including IP telephony are defined by Cisco AVVID and provides integrated applications such as unified communications and contact center solutions.
Cisco IP telephony provides:
Reduced administrative costs
Higher flexibility in application deployment to the desktop
More personal and workgroup productivity
Better customer care capabilities
Cisco also offers enterprises the choice to utilize centralized voice services, which provide the capability to:
- Integrate the functionality of the corporate IP voice, video and data solutions with remote office locations.
- Allow remote offices the same applications as the main branch without having to invest in their own seperate infrastructure and software.
- Provide the central office a more control over what is added to the network, which insures better systems integration and security.
This added functionality provides the distributed call-processing model with inter-site networking across multiple corporate and remote sites. Enterprises Large and Small alike now have the ability to either host all of their IP-based solutions in the corporate office and extend these services across IP to branch offices, or extend distributed solutions across multiple different sites.
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