iSeries System Management, Monitoring and Automation Software; Designed to provide alerts and quick insight into Operations Management and other Critical Events
 VISUAL Message Center is an AS400 software package for Operations Management and System Management. VMC consolidates a business’s IT processes into intelligent logical business views, sends alerts of critical events, and correlates the effects events have on your business. VMC is a real time AS400 Messaging and System Management solution designed specifically for iSeries System Management, providing pin-pointed accuracy or birds-eye visibility into the health of a company's IT operations.
VISUAL Message Center is composed of several iSeries (AS400), TCP/IP and file sensors which continuously assesses and proactively reacts to any potentially dangerous event or critical error message related to your IT infrastructure, e.g. interactive or batch messages, Windows servers, third-party applications, databases, Security events, performance issues, network devices and services, etc. VMC is an ideal iSeries software solution for AS400 Messaging of critical events.
VMC's Operations Management, System Management and help desk software provides: state-of-the-art monitoring, problem identification and solving tools, real-time alerts (AS400 Messaging), and automated recovery capabilities to ensure services are always available and preventing critical events from affecting your business processes. VISUAL Message Center’s System Management console will consolidate the events of all IT operations and enable real time monitoring of iSeries performance, iSeries software or third-party applications, sub-systems, users and services. VMC is comprised of many integrated agents and monitoring sensors for System Management and ensuring critical business processes are always available.
The premise of the VISUAL Message Center is to effectively minimize any effects critical events might have on a company's business processes and prevent unplanned downtime due to end-user and operator errors or software related events. VISUAL Message Center will continuously analyze the critical processes of a company’s entire IT infrastructure, assessing and proactively reacting to any potential problems or risks before damage is done. In addition, it will further consolidate the events of all IT operations related to a company's critical business processes, makes real time AS400 Messaging, monitoring and System Management of the operating health of hardware, applications, users and services simple and effortless, as most management tasks can be automated using user-defined filters, priorities and policies, programmable actions, automatic recovery, and alert escalation to ensure your company's critical processes are always available and at their peak performance.
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VISUAL Message Center - OVERVIEW
VISUAL Message Center presents the most robust suite of state of the art monitoring sensors, System Management capabilities and automation features for the OS400, including very detailed 'Real Time' Operating Health status. Although originally designed for IBM's iSeries (AS400) platform, VISUAL Message Center will monitor, manage and notify you in real time (AS400 Messaging) of any event, performance issue, Security breach or application problem that could impact the operating health of your entire IT Department, including local or remote iSeries (AS400), Windows, Unix, or Linux Servers as well as networked services and devices such as your corporate website, email, file or print server.
VISUAL Message Center (Spec Sheet) - VISUAL Message Center proatively detects critical messages and then channels them to an easy-to-understand graphical management console(s) on a Windows Client PC that automatically handles the customized views of your enterprise, providing business views based on their association, and further more avoids the need for system operators or programmers to monitor systems manually. These enterprise views can be easily customized according to your unique business environmet, allowing you to arrange your messages in the way that best suits your enterprise infrastructure (e.g. iSeries Subsystems or Message Queues, Applications, Security Events, Website, Email, Networked Devices, Accounting Department, etc.). Business Views and on screen icons change color according to their criticalness and are further arranged by their priority.
The user-defined filters allows your operators to see only the messages and events that are important to them based on their specific priorities (as they relate to their personal responsibilities) and further alerts the responsible party via (email, pager, cell phone, sms device, etc) or automated responses can be easily set respond to common messages or situations, so that operators do not have to waste time with repetitive System Management tasks and automate complex actions to rectify a problem on their behalf. If a message or event hasn't been replied to by the responsible operator, an advanced alert escalation list provides the insurance your company needs be sure that a response will be provided within a given period of time.
No message will go unnoticed that you determine to be of importance and that the correct person is notified in real-time providing the responsible party with all the support tools necessary to diagnose and fix the problem so that the effects on you business is minimal.
VISUAL Message Center is available in 3 different suite options with the option of integrating any other module at any time -
Visual Message Center - Base Pack, includes: Smart Console, iSeries Server Agent, iSeries Interactive Agent, Reporting Agent, Notifier/Direct SMS & (One) Windows Server Agent
Visual Message Center - Full Pack, includes: Smart Console, iSeries Server Agent, iSeries Interactive Agent, Reporting Agent, Notifier/Direct SMS, Support Pro Agent, Applications Agent, Performance Agent w/ Graphical Analyzer, (One) TCP/IP Services Agent, & (One) Windows Server Agent
Modules within VISUAL Message Center can include:
Smart Console (Spec Sheet) - Centralizes the collection and management of information from all networked servers and agents.
iSeries Server Agent (Spec Sheet) - Collects and manages batch messages from any iSeries message queue (e.g. QSYSOPR). Monitors job activity and status, job queues, devices, history log (QHST).
Reporting System (Spec Sheet) - Flexible, graphical reporting system that provides insight and trends from system activity. Can generate Web-based and PDF reports with ease.
Notifier/Direct SMS (Spec Sheet) - Any message or event recieved by Visual Message Center can be broadcasted to any # of mobile devices with the ability to escalate and reply to messages by SMS or email as well as execute remote commands..
iSeries Interactive Agent (Spec Sheet) - Collects and manages all interactive iSeries user error messages.
Windows Server Agent (Spec Sheet) - Collects and manages application, system, performance and security events from any Windows server (NT, 2000, XP).
TCP/IP Services Agent (Spec Sheet) - Continuously monitors the status of all your networked devices and services, detecting problems, slow downs, and measuring total downtime.
Application Agent (Spec Sheet) - is a realtime text file processor that monitors files and folders as they are being filled with data, for creation, deletions, modifications or suspicous changes in size.
Performance Agent (Spec Sheet) - gives you real time performance monitoring of one or multiple iSeries servers or partitions. View bottlenecks the second they are ocurring.
VISUAL Support Pro (Spec Sheet) - 2 minute Flash DEMO - Displays all relevant job and environment information for rapid problem resolution.
VISUAL Remote Control - Allows support technicians to take control of any end user's interactive job, capturing their keyboard and viewing their screen.
VISUAL Debugger for Windows (Spec Sheet) - Reveals code and data structures, object relationships, record formats, remote source code, and much more.
NiceLink Internet Connector (Spec Sheet) - Provides fast, efficient and secure Internet Connectivity to allow you to solve problems and use all Visual Message Centers modules from any where in the world.
Dynamic LPAR Tuner (Spec Sheet) - Automatically and Dynamically moves processing power, memory, IOP's and other resources from partition to partition as needed, based on an event driven algorithm and your defined policies.
Performance Manager - Dynamically reallocates memory resources and reprioritizes abusive jobs to prevent performance bottlenecks and increases overall performance the system.
Security Agent (Spec Sheet) - Provided the internal iSeries Security monitoring and auditing on the iSeries needed to detect and prevent possible threats from damaging system and data integrity.
iSeries SQL Monitor (Spec Sheet) - Captures and audits every SQL statement run against the database engine (regardless of their source) for reporting purposes, and further allows you to automate execution of actions for suspicious events.
Lotus Domino Agent (Spec Sheet) - Monitors all the critical events related to your Lotus Domino environment and alerts you in real time of errors or problems before they affect the availability of your business services.
VISION Orion Agent (Spec Sheet) - Provides real-time monitoring of any event, performance issue, security breach, or application problem that could impact the operating health of your Orion environment.
Data Monitor (Spec Sheet) - Easily audit your iSeries data at record level, comply with SOX or any other regulation...
Network Montoring (Spec Sheet) - constantly monitor the status of any number of networked devices and services, problems slow downs, and total downtime with unprecedented ease of use.
HP Open View Agent (Spec Sheet) - Integrates iSeries management functionality into your OpenView Operations environment, with real time event monitoring and permits two-way remote command execution from your OpenView environment.
Oracle Agent (Spec Sheet) - Monitor critical events of Oracle databases, alerts database administrators or technical staff of events before potential problems turn into serious issues, or automate corrective tasks.
Network Security Agent
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