Two-way real-time messaging is vital for any high availability environment. Notifier uses SMS and email messaging to any mobile device to ensure that systems are monitored and capable of reacting in real-time. Any message or event received by VISUAL Message Center can be broadcast to one or multiple mobile devices. If the message requires a reply (such as an interactive or batch iSeries inquiry message), recipients can reply remotely from their device. It allows operators to manage critical systems at any time of day, from anywhere in the world.
Escalation lists let you to adapt message distribution to your organization. If messages are not replied to, they get escalated automatically to other operators until the issue is resolved. Escalation rules can be adjusted according to type of message, time, day…
SMS messaging is vital for any high availability environment. It allows operators to manage critical systems from, any time of day, from anywhere of the world.
Any message or event received by the SmartConsole can be broadcast to one or multiple SMS-enabled mobile devices, quickly and safely. If the message requires a reply (such as an interactive or batch iSeries inquiry message), message recipients can reply from their mobile device, e.g. to instruct a process to continue, or to expand a full file.
Technical Details
SMS Messaging - fast, secure two-way messaging with receipt confirmation and low service charges.
Email Messaging - Integration with the most common form of electronic messaging, giving broad scope to VISUAL Message Center's alerting capabilities.
Escalation Lists - Unacknowledged messages automatically pass to another person until a response is received, ensuring that events do not go unnoticed.
Remote Reply - Messages can be replied to remotely by SMS or email, allowing for replies to system messages and remote command execution.
Mixed-channel Replies - Respond to SMS messages by email, or to email messages by SMS, allowing maximum flexibility for remote problem resolution.
Remote escalation administration - Operators can remotely order the escalation list to continue if they do not know how to respond, speeding up the process of problem resolution. [PDF SPEC SHEET] |
